About Vida Caribe Rentals
After more than 20 years, one of the Riviera Maya’s first and most successful vacation rental companies, handed over the reins to their second in command Desiree Langenberg. Desiree and her good friend Vivian de Regt grabbed this amazing opportunity and decided to partner up and join forces to create a more stellar product than they had seen offered in the Riviera Maya – and this was the birth of their partnership.
As a leader in the vacation rental market in Puerto Aventuras in the Riviera Maya, now named Vida Caribe Rentals, will continue to offer their past customers and new potential customers hand selected, well appointed and equipped beachfront properties. Desiree & Vivian understand that renting a property sight unseen off the internet can be a daunting experience, especially with large amounts of money and international borders involved, so it is very important to know each of their rental properties personally thereby offering a better client experience.
Their combined 40 years of experience living and working in the Riviera Maya in customer service industries has helped them learn some awesome, painful, yet valuable lessons and these experiences have galvanized their love in the direction of amazing customer service and satisfaction. By using their individual strengths and combining their knowledge, expertise, passion, and drive into one collaborative direction they decided to grow Vida Caribe Rentals in the best way possible. With their feet on the ground, the right mindset, quality systems and a strong commitment to their customers needs, they feel they are headed in the right direction.
Vida Caribe Rentals will continue in its past footsteps by being very selective about the properties that they represent and the people they choose to work with. They will continue to specialize in oceanfront properties that are properly maintained and have excellent employees who understand the needs of vacationing guests and offer casual luxury and minimal hassles… however that said… this is Mexico and it is a 2nd world country so we must be realistic and understand that many things are simply not predictable or controllable.
Vida Caribe Rentals wants their guests, the owners of the properties and the staff working at each individual property to all be happy, by offering a level of service and local knowledge that may not be available elsewhere. This equates to Vida Caribe Rentals guests receiving what they think they rented and the owner being satisfied with responsible guests in their homes who will respect the property, the rules the owners have laid out, as well as the staff working at their property.
Desiree & Vivian will always be looking for ways to improve their operations, by challenging themselves to innovate new procedures and always looking for ways to improve everything they do. Now, with all that has been said above, if Vida Caribe Rentals is lucky enough to call you a customer, great! But, if for whatever reason you don’t see anything that catches your eye, please walk away with this… We encourage you to leave the world better than you found it by thoughtfully choosing quality over quantity, less over more, lasting over trending and profound over popular.